We offer our customers and partners different training alternatives to suit specific requirements :
Following courses are offered to Quotero's final users :
- Quotero user : online training - Duration : 1 hour
This course is covering daily use of Quotero
- Quotero administrator : on site training - Duration : 1 day
This course is covering the management of a Quotero server for the user and give the main rules of document management and workspace management.
- Quotero Master : on site training - Duration : 2 days
This course is designed for Java developers to acquire the knowledge of Quotero architecture, the way of LDAP integration and the tools to develop extra features .
- Quotero Expert : on site training - Duration : 3 days
This course is designed for developers who already attended the Master course.
Quotero development experts can deal directly or jointly with one of our system integration partners with the development, integration, delivery and deployment of your next project.
The Quotero team will evaluate the functional needs of each customization or integration. Then we will determine how to design and implement each customization and modules, in order to be sure that the final product will be fully functional and compatible with next versions of Quotero.
Quotero and his future modules will be release under a fully Open-source license. Our clients will be able to take benefits from future software updates
You will have access to our expertise.
We tailor the program to provide the necessary level of support.
Our support service will give you the following benefits :
- Quotero certified code ensuring reliability
- Quotero patches with real time updates that solves every issues between releases : You are sure to work with the latest stable Quotero version
- Garanteed response time for any issue you have identified
Our support also allows you to acces to the following tools :
- Bug tracking service : User may report and track the solution of any issue
- Support forum : will provide users and developers a place to discuss about issues and help solving development problems
- Online tutorial : Quick access to Quotero screens to see how to carry out different operations in the DMS system
Quotero support is designed to deliver enterprise grade and technical support, certified softwares patches and updates to maximise you invest on Quotero softwares.
Quotero support provides:
- Functional & Technical Support
- Architecture & code review
- Certified bug platform and real access time to Quotero patches
- Guaranteed response time form our engineers with a SLA (Service Level Agreement)
- Access to online support
- Access to Quotero knowledge base
- Discount on training sessions and consulting
We deliver 2 different support :
- Project support : You're working on a Quotero project and want to get a direct access to core developers
- Running support : You've already deployed your Quotero project, and is now running : You just want an insurance to be able to contact directly Quotero developer in case of bug